Operator One - Travelling - How To Avoid Roaming

	CONNECT COUNTRIES

	Operator One Connect is available from the following countries:



	Please note that to use the service you need a local SIM-card for your mobile phone, for each country that you would like to make calls from.


	TRAVELLING

	Here is a description of what you should to when out travelling and wanting to make phone calls from your regular mobile phone – without roaming.

HOW TO
AVOID ROAMING

Using your regular mobile phone subscription when abroad – so called roaming – is something you would want to avoid. When roaming, making and receiving phone calls usually costs a minor fortune. But there is a way to limit these costs!

This is what you should do to avoid roaming when using your mobile phone from abroad.

1. BEFORE GOING ABROAD

1.		Visit www.operatorone.com, sign up and create an Operator One account– for free.

2.		Add the international friends that you would like to call to your list of contacts.

3.		Add call credit to your account, using your credit card or PayPal. The minimum amount that can be added is €2.


			Mobile phone companies and network operator often offer different kinds of roaming packages (such as Vodafone Passport). However, these will only save you limited money. What you should do is to change your SIM-card. This means you should use another mobile phone subscription while abroad.

2. WHEN ARRIVING IN THE OTHER COUNTRY

1.		Purchase a local SIM-card Purchase a local SIM-card which has a good rate for local calls to landline phones. SIM-cards are often sold in newspaper stands and super markets. They can also be bought from Rebelfon.

2.		Sign in and add the number Sign in to your Operator One account on www.operatorone.com or from a mobile phone on m.operatorone.com. Click on Account Settings and add your new SIM-card’s local phone number to the list of numbers that you would like to make phone calls from.

3.		Set number as Primary Have the SIM-card’s phone number set as your Primary number. By doing this all friends in your list of contacts will be presented with new phone numbers, which are local for the country you are in. If you like, you can save these new numbers on your SIM-card.

4.		Call friends on local numbers! Now, make international calls to friends all over the world on local phone numbers – it will save you up to 98 % on your mobile phone bill.

3. WHEN RETURNING TO THE SAME COUNTRY

1.		Insert the local SIM-card you bought last time into your mobile phone.

2.		Dial the local Operator One service number found on www.operatorone.com or from a mobile phone with internet access on m.operatorone.com.

3.		At the prompt dial 1. The number you are calling from will then be set as your Primary and the friends in your list of contacts will be presented with the local phone numbers they had the last time you used this SIM card. New friends are given new numbers.

4. WHEN VISITING YET ANOTHER COUNTRY

1.		Purchase a new local SIM-card.

2.		Sign in to your Operator One account and add the SIM-card’s local phone number to the list of numbers that you would like to call from.

3.		Have this phone number set as your Primary number.

4.		Start calling your friends in your list of contacts on their new phone numbers which are local for the new country you are in.

MORE ABOUT THE SERVICE

With Operator One Connect you make cheap calls on local phone numbers to your international friends. The service is available in more than 35 countries.

YOUR FRIENDS CAN CALL YOU BACK

When you call any of your friends in your list of contacts, they will on their display see a phone number that is local to them. If they like, they can call you back on this number. If your friend is not a subscriber to Operator One’s services you will pay for their call to you, at Operator Ones ordinary very low rates.The minute rates depend on in what country you are when receiving the call.Read more on the Pricing page.

WHY USE THE CONNECT SERVICE?

1.		You limit your costs when making phone calls from abroad.
2.		You will only pay for the call if the other end picks up the phone.
3.		You are not dependent on finding a SIM-card that has competitive international rates. You just ask for the one with the best rate for local calls to a landline phones.

PLEASE NOTE!

1.	You cannot receive text messages. Solution: To not miss out on any text messages, you should ideally have two phones, one that is receiving your text messages (and roaming) and one that is used for your local calls. But, for maximized saving, your should never turn on your regular phone subscription while abroad.
2.	Make sure that your mobile phone is not locked to a specific network. Solution: If you don’t know if your phone is locked, contact your phone company (network operator) or the place where you bought the phone, and they’ll tell you. It is possible to unlock a phone, but you should first check with your operator to see if it’s okay to do so.
3.	Changing the SIM-card could affect certain applications. Solution: Most internet-dependent mobile phone applications (e.g. e-mail, GPRS-positioning) need to be updated with a different setting when you change SIM-cards. Most modern phones handle this neatly, but it is tricky if you do not know how this works in detail. If you are not sure, don’t use these applications while away, or do the changes necessary and change them back when you are home again.
4.	Activating your voicemail could be expensive. If you have a voicemail and turn on your regular subscription just once when roaming, you might be charged roaming charges on incoming calls, forwarded to your voicemail even though your phone is turned off. So, make sure you never turn it on.